Frequently Asked Questions (FAQ)
Registration, Fundraising & Donations
How do I login to my Participant Center?
I forgot my username and password
Request a new password by emailing the Special Events Team at firstname.lastname@example.org
How do I register?
What are the different participant categories and registration fees?
When is the registration deadline?
Online registration will be open until noon on Friday, February 16th
Is there a minimum number of people required in order to create a team?
Yes. Teams in all categories must have 4+ people.
What is a Personal Page?
When you register we set you up with a personal webpage where you can manage your donations and progress. It allows you to send a link to potential donors and they can donate immediately online.
Do I have to use my personal page?
Nope. It will automatically be created it for you, but you don’t have to use it. Anyone wishing to donate to your fundraising efforts will be able to view your page even if you don’t personalize it.
Can children participate?
Yes. Minors under 16 will need the Waiver and Release of Liability signed by their legal guardian and will need to have a guardian with them at the event. Please remember: ALL registrants must raise at least $125 to participate.
Is there a fundraising minimum?
Yes. Each climber is required to raise at least $125 as an individual or as a team average. But your impact is so much more. When you register you are given everything you need to help you fundraise, including your own personal webpage. We are here to help you every step of the way!
What if I have done all my fundraising online?
No problem. We will have record of it on event day.
Does each person on a team have to raise $125?
YES. We can average the fundraising upon request, so as long as the team has raised $125 average per person. So, a team of 4 must raise a minimum of $500 in order to participate. Stairclimb is first and foremost a fundraising event for the BC Lung Association.
Can I mail in a donation?
Absolutely! Send a cheque (please do not mail cash) and include the your name and climber number to:
BC Lung Association
2675 Oak St
Vancouver, BC V6H 2K2
When is the donation deadline?
You must have your fundraising minimum of $125 by event day, but you can continue fundraising until March 18th, 2018 to earn fantastic incentive prizes.
Are donations transferable or refundable?
YES. Please contact our office at 604-731-5864.
Will donors receive tax receipts?
YES. Online donors automatically receive an email receipt. Donations collected in person will be receipted by the participant upon request.
Is there a donation minimum?
No, we accept AND receipt donations of any amount!
Can I donate online?
Yes. To make a donation, simply click the donate button on the main navigation bar to search for the participant you would like to sponsor.
how are fundraising dollars used?
All fundraising dollars go towards clean air initiatives, educational and support programs and lung health research at the BC Lung Association. We provide approximately $1 million each year to physicians and scientists conducting research right here in BC. By exchanging, collaborating and conferring as never before, our researchers are breaking down barriers and pushing the limits of what is possible. Every dollar raised makes a difference in the lives of the 1 in 5 Canadians battling lung disease!
Learn more about our cause by visiting the Impact page, or www.bc.lung.ca!
What is an honorary participant?
An honorary participant is someone who wants to help in the fight against lung disease, but cannot attend the event for various reasons (date conflict, injury, physical capacity etc). These participants fundraise, individually or on a team, and will receive the same recognition as other participants.
When is Climb the Wall?
Climb the Wall: The Stairclimb for Clean Air is on February 18th, 2018 at the Sheraton Vancouver Wall Center Hotel
When and where can I pick up my race package?
You pick up your race package & timing chip and drop off any donations at registration on event day.
Can I pick up my teammate’s race package?
Yes. But only if they have submitted their $125 fundraising minimum.
I’m not sure I will be able to complete the Climb at my fitness level. Is this event just for the athletic and climbing elite?
All fitness levels are welcome and encouraged! Depending on your fitness level the stairclimb can be done in within 8 - 20 minutes.
Can I practice in the stairwell at the Sheraton Vancouver Wall Centre Hotel?
No. We cannot allow participants in the stairwell prior to the event due to security reasons
What time does the event start and when should I be there?
The event starts around 8:30am. A more detailed timeline will be available closer to the event. You should be there at least 30 minutes before your start time to register. We recommend coming early to check out all the action.
Can friends and family come to watch me Climb?
Yes. Come check it out and cheer on the climbers! If you are a participant, invite your friends and family to cheer you on and watch you on the big screen monitors in the ballroom!
Is there coat check or safe place to keep my stuff while I do the climb?
YES. There is a free gear check located in the ballroom.
How will the event be timed?
At registration you’ll be given a timing chip to wear on your ankle. They are read at the start of the race and at the end!
Where can I see the official times?
Official times will be emailed to you the morning after the Climb.
Is there parking at the event?
YES. There is a $9 flat rate. Make sure to mention Climb the Wall!